October 8 , 2008

 

 


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Previous Issues

 

 

 

 

 

MDI Achieve (Smithfield) Anniversaries
(May-October)
Bob Eisenhower - 17 years
Greg Goy - 10 years

 

 

 

 

 

Upcoming Holidays
Please note that our Holiday Schedule has changed. All MDI Achieve offices will be closed in observance of the holidays on the following dates:

  • Thanksgiving - November 28-29
  • Christmas - December 24-25
  • New Year's - January 1

 

 

 






1807 S. Church Street #200B
Smithfield, VA 23430
www.MDIAchieve.com
www.mditech.com
eNewsletter Editor: Julie Natzke

Directions Sessions Announced
MDI Achieve is hosting a series of Directions training sessions to teach, clarify, and improve your knowledge of your MDI Achieve ULTRACare software and also tell you about the new technologies we have available.

Registration is now open for all sessions. The following locations will include an ULTRACare focus:

  • Virginia Beach, VA - November 20, 2008
  • Greensboro, NC - May 12, 2009

Please register online at https://directions.mdiachieve.com. Simply select ULTRACare on the left, then select the date/location you wish to attend. The agenda and exact location details are available for download on the right side of the registration screen. The registration fee of $50 includes lunch and can be charged to a credit card.

Questions? Call 1-800-869-1322 ext. 9091

Space is limited. Register TODAY!

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MDS 3.0 is Coming

CMS has communicated that the MDS 3.0 specifications will be finalized approximately March 1, 2009, with draft specifications coming approximately October 31, 2008.

The upcoming MDS 3.0 regulatory requirement is one of the most significant changes that our industry will ever experience. You can be assured that ALL MDI Achieve clients will have an available solution with this change by the October 1, 2009 implementation date. No matter which MDI Achieve product you use, you will have the full support of all MDI Achieve employees.

Development planning is already occurring to ensure MDS 3.0 functionality is available for all our customers who use Matrix, On-line Advantage, PathLinks, QuickCare, ULTRACare, GENECARE, and DataCare. Several MDI Achieve employees have been involved in MDS 3.0 discussions with CMS in order to ensure that this transition is as smooth as possible.

Please note that MDI Achieve understands the impact of this change to all our customers and how it affects your overall business processes. Thank you for your continued support of MDI Achieve products. If you have any questions about this change, please feel free to contact any MDI Achieve representative.

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Updated ICD-9 Codes Now Available

The new ICD-9 Code update file is included with the version 16.4.0 update. Once this update has been installed, simply follow the instructions to install these codes available by going to Help > ULTRACare Documentation > Miscellaneous Guides >Update 2009 ICD9 Code Instructions. Since these codes are effective October 1, 2008, you will need to install them after you complete your September 2008 billing.

If your facility is unable to install the version 16.4.0 update and you need the 2009 ICD-9 Codes in your system, you can download the new codes manually by logging on to https://support.monetteinc.com/updates. The ICD92009V1Short.csv file is located in the 2009 ICD9 Codes folder. Copy this file from the site to your system's \ucwin\elb folder on the server. Once this file is in place you will be able to run the ICD-9 Codes update within ULTRACare by following the instructions in Help.

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Client Satisfaction Survey
Our 2008 Client Satisfaction Survey has concluded. Our sincere thanks to all those who participated. MDI Achieve's philosophy has always been to build long-term relationships with our clients. To that end, we want to ensure that we are consistently meeting your needs and exceeding your expectations with our service. The feedback our clients provide helps us to continue to better serve you. Although this year's survey is complete, we welcome your comments and suggestions at any time. Feel free to email us at ULTRACareSupport@MDIAchieve.com.

The winner of our drawing for an iPod Nano is Nancy Nethers of Shenandoah Valley Westminster Canterbury. Congratulation, Nancy!

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