May 19 , 2008

 

 


In this issue...

 

 

Questions?
Call 1-813-864-2150
or send us an email at
REPSSupport@MDIAchieve.com

 

 

 

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Previous Issues

 

 

 

New Website Launched!
MDI Achieve is pleased to announce the launch of our new website that includes information about our entire software suite, including REPS Leads. Check it out at www.MDIAchieve.com.

 

 

 

 

Do Not Call Scrubbing Now Available!
 The FTC now prohibits telemarketers and sellers from making tele-marketing calls to any residential number that is on either (1) the National Do Not Call Registry or (2) the company's own Do Not Call list. It also requries these companies to scrub their call lists against the National Do Not Call Registry at least once every 31 days. Violators are subject to a fine of up to $11,000 per violation.

REPS Leads Subscription Clients can now have this service performed automatically. Once complete, phone numbers on the Do Not Call list will be flagged to avoid inadvertent violation.

For more information, please call Amy Freeman at 813-864-2153.



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3450 Buschwood Park Dr. #240 Tampa, FL 33618
www.repssoftware.com www.mditech.com
www.MDIAchieve.com
eNewsletter Editor: Julie Natzke

New Requirements for REPS ASP Users
The REPS Version 12 rollout has begun. As announced previously, this new version will have significantly different hardware requirements than the current version. These are available for download from our website at http://www.mditech.com/products/pdfs/HardwareSpecs-PowerCube.pdf.

In order to use REPS Version 12, you will also need to update to Internet Explorer 7.0 and update your Trusted Sites to include the following:

  • https://www.reps.biz
  • https://www.reps1.biz
  • https://www.reps2.biz
  • https://www.reps3.biz

For complete detailed broswer settings, please visit our website at http://www.mditech.com/Support1/REPSClientMachineSetupIE7.pdf.

If you have any questions, please contact our REPS Support team at 813-864-2150.

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Important Information for REPS for Windows Users
MDI Achieve recently notified all of our REPS for Windows users that support for REPS for Windows will be discontinued, effective August 1, 2008. Users with an active maintenance plan that renews on an annual basis will continue to receive live support until their plan expires 12 months from the date the maintenance plan was last renewed. At that time, the Annual Maintenance Plan will expire and will not be renewed for this product.

Please note that users can continue to use the software, but live technical support will be ending soon. However, if users would like to continue with an Annual Maintenance Plan without interruption, they will need to upgrade to a supported version of REPS Leads. For more information about REPS Leads, including pricing, please call us toll-free at 866-469-3766.

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Helpful Hints for Printing REPS Leads Reports
 When you generate a report, several additional options for printing your report will appear in the upper right hand corner of the screen:

  • Portrait — clicking on the portrait button toggles you between portrait and landscape, changing the paper orientation by which the report is printed.
  • Page Setup — clicking on page setup will bring up an additional dialogue box where you can adjust margins or change the paper setting from letter to legal size.
  • Preview — clicking on the preview button allows you to see how your report will layout on paper (you can use the arrows in the upper left hand corner to move from page to page).
  • Print — clicking on the print button allows you to select a printer and print the report.
  • Email — clicking on the email button allows you to email one or multiple individuals your REPS report. The body of the email will include both a link where the report can be viewed in HTML and a Microsoft Word attachment of the report. If the email button is not present, there is not an email address attached to your user information. Contact your REPS admin and request they update your REPS login information with a valid email address.

If you have any questions, please contact our REPS Client Support team at 813-864-2150.

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Free REPS Training Available in 2008
MDI Achieve will present both Introductory and Advanced training sessions for our REPS Leads product, FREE to current clients, in our St. Louis office in 2008. The dates currently available are as follows:

Introductory
REPS Leads Training
 Advanced
REPS Leads Training
September 23-24
September 25

For more information, please visit our website at http://www.mditech.com/training/REPSTraining.asp or call Katie DeCristi at 813-864-2182. Space is limited. Sign up today!

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REPS Client Satisfaction Survey
MDI Achieve's philosophy has always been to build long-term relationships with our clients. To that end, we want to ensure that we are consistently meeting your needs and exceeding your expectations with our service. Please take a few moments to complete a short Client Satisfaction Survey and let us know what you think. To take the survey, point your browser to http://www.surveymonkey.com/s.aspx?sm=mqtav OCjnXWEDgv C3I_2bygQ_3d_3d.

Each respondent will be entered into a drawing for an iPod Nano. Only one entry per person. You must provide contact information in order to be entered into the drawing.


Make sure your copy of the REPS Leads eNewsletter doesn't get mistakenly blocked by antispam software! Be sure to add julie@mditech.com to your list of allowed senders and contacts.