MDI Technologies

REPS Leads Training


Whether you are a new user or just need a refresher course, REPS Software offers training classes that provide the knowledge you need to get the most from the REPS suite of applications. We can come to you, you can come to us, or we can provide you with training over the web - whichever option best suits your needs. For more information on our training services, please contact us.

FREE Training

We are pleased to offer FREE Introductory and Advanced training session in our St. Louis office.

Introductory Training
This 2-day course is for new users who need to learn the primary functions of REPS Leads, including:

  • Understanding the purpose of each screen in the Lead and Referral databases.
  • How to add new leads and referral sources.
  • How to find, update and edit existing lead and referral records.
  • How to create a "to do" list for each sales counselor.
  • Understanding and identifying when to cross-reference a lead and professional referral source.
  • How to use the move-in/move-out features.
  • How to run standard lead, referral, activity and analysis reports.
  • Understanding the standard report screens and how to customize them for your reporting needs.
  • How to produce labels and create personalized letter for lead and/or referral data.

These sessions will be offered on the following dates:

September 23-24

November 4-5

 

 



Advanced Training

This 1-day course is for current REPS Leads users who are ready to emply some of the higher level functions and become familiar with advanced reporting techniques. You'll learn how to:

  • Set up new users and reassign scheduled activities
  • Customize fields to track information specific to your community.
  • Manage and update code tables. Learn when to edit, when to delete, and when to merge codes.
  • Identify the data fields necessary for accurate reports.
  • Use REPS and Microsoft Word to produce personalized mass mailings.

These sessions will be offered on the following dates:

September 25

November 6

 

 


To register for training, please contact Katie DeCristi at 813-864-2182. Space is limited! Sign up today!


On-Site Training


MDI offers on-site training for all of our REPS products. We can send one of our instructors to your location, giving you hands-on instruction for up to 10 of your employees per class. Contact us for more information regarding on-site training.


On-Line Training


MDI also offers personal on-line REPS training class with one of our instructors. On-line classes allow you to save on travel expenses and spread training out over several weeks in two-hour increments. All you need is a phone and high-speed access to the Internet. Contact us for more information regarding on-line training.

 

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"Just wanted to let you know how happy I am with the MDI program...I also want you to know how good your staff has been in providing support. The timeliness is great and they are very friendly and helpful!"

Tina Weber
Billing Manager
Putnam Acres Care Ctr

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Rice Springs Care Home

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Connie Terry
Information Systems
Sun Health

"I have not had time to try out all the new things I learned at the (Advanced Training) meeting. I hope I will be able to attend the yearly meeting, it was a fun time...Really enjoy the time to get to know everyone; it makes it easier to call when I can put a face to a name."

Joleen Goergen
Director of Nursing Service
Sunset Knoll, Inc.

"MDI's Customer Service is reliable... The support staff is knowledgeable, courteous and friendly... You still get a human being when you call MDI, rather than voice mail."

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Bookkeeper
Norlite Nursing Center

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Joy Karasti
Business Office Manager
Gogebic Medical Care Facility